If you have changed your mind or encounter any other non-manufacturing issue and would like to return the items purchased, we require that all returned items must be in their original packaging and in the condition in which it was received to receive a full refund.
In this instance, the cost of returning your purchase to us is for your account. We recommend and can arrange for our in-house couriers to collect from you and can provide you with a quote for this.
In instances where items are not returned to us in 100% resalable condition, we may withhold up to 20% of the product purchase value.
This will be determined upon receipt of your return to us for assessment.
Any amounts to be refunded to you will be done so via Bank transfer on receipt of the returned goods.
We will contact you for nominated bank details.
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